Providence Dental Care aims to make quality dental care accessible for individuals and families in our community. We offer a range of flexible payment options, and our team is available to assist with any questions regarding fees, health fund claims or recommended treatment.
Have Questions? We Welcome Your Call!
If you would like more information about costs or treatment options, please contact our practice. Our friendly staff is here to offer you assistance.
Child Dental Benefits Schedule
We offer bulk billed treatment to children and teenagers who are eligible to receive the Child Dental Benefit Schedule.
When making your appointment please advise the staff that you have a CDBS letter and ensure you bring your Medicare card and CDBS letter to your appointment.
Department of Veterans' Affairs Cards
Providence Dental Care is registered to provide dental care to eligible DVA card holders.
Health Funds
We accept all health funds, and while we do not hold preferred provider status with any specific fund, our team is happy to assist you in processing claims and understanding your entitlements.
NIB Group Health Fund
We welcome patients with NIB Group health cover, including members of NIB’s partner funds such as Qantas, AAMI, APIA and Suncorp. Benefits, fees and claiming rules are set by each health fund, and standard fund requirements apply.
Coverage for preventive services differs between policies. Some NIB plans may allow claims for a check-up approximately every six months. Please check your individual policy for specific entitlements before treatment.
Payment Plans
For patients who may require additional flexibility, payment planning options are available upon request. If you would like more information about payment arrangements or how to use your health fund at our Providence dental practice, our front desk team is here to help.
- Payment Plans and Financing — Eligibility depends on the provider and individual circumstances. Terms, conditions and lending criteria apply.
- Health Funds — Terms, conditions and fund rules apply. Please check with your health fund to confirm your benefits.
- Bulk Billing — Eligibility for bulk billing through CDBS and DVA is determined by the respective government programs. Annual limits and conditions apply. Please confirm your eligibility with Medicare or the Department of Veterans’ Affairs.
*Terms and conditions apply.
Payment Policy
Payment is required on the day treatment is provided. Health fund rebates vary according to individual policies, and the practice is not responsible for rebate amounts or eligibility. Your dentist can discuss treatment options and provide written quotes, which are valid for 30 days.
Appointment Cancellation Policy
To help us provide timely care to all patients, we ask for at least 24 hours’ notice if you need to cancel or change an appointment. This allows us to offer the appointment time to another patient.
If you need to cancel, we invite you to please call (08) 7082 5161 or contact us online. You may leave a voicemail outside business hours.
Missed appointments or cancellations made with less than 24 hours’ notice may incur a fee.
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Dental x-rays help dentists visualise diseases of the teeth and surrounding tissue that cannot be seen with a simple oral exam. In addition, x-rays help the dentist find and treat dental problems early in their development, which can potentially save you money, unnecessary discomfort, and maybe even your life.
Dental x-rays can be used to:
- Show areas of decay that may not be visible with an oral exam, especially small areas of decay between teeth or underneath existing fillings
- Reveal bone loss that accompanies gum disease or an infection
- Reveal an abscess or other developmental abnormalities, such as cysts and some types of tumours
The frequency of getting x-rays of your teeth often depends on your medical and dental history and current condition. Some people may need x-rays as often as every six months; others with no recent dental or gum disease and who visit their dentist regularly may get x-rays only every couple of years. If you are a new patient, your dentist may take x-rays as part of the initial exam and to establish a baseline record from which to compare changes that may occur over time.